Galaxy HotelCloud

SES Hospedajes

For a property in Spain the app prepares the partes de viajeros (traveller registrations) from the day's check-ins and the reservas de hospedaje from confirmed reservations, and sends them to the Ministerio del Interior through the SES Hospedajes web service. For every submission you see whether the Ministry accepted or rejected it, and why.

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What it does

Partes de viajeros

The SES Hospedajes page lists the day's check-ins with the people to report and the data each one is missing. A button sends them; in the stay panel the guest who has been sent shows “reported to the SES”.

Reservas de hospedaje

Confirmed reservations received during the day are reported with the holder and the travellers, as RD 933/2021 requires. An option not yet confirmed is left out.

The outcome of every submission

The Ministry replies with a lote (batch): “Check outcome” tells you which communications are accepted, with their code, and which are rejected, with the error. An accepted communication is cancelled from the list of submissions.

Spanish guest form

Second surname, support number of the DNI and NIE, kinship for minors and INE municipality chosen from the official list. The document types are those of the SES.

Warning at closing

The daily closure flags rooms that have arrived with a traveller not yet reported. It is a warning: it does not block the day.

How to switch it on

  1. 1In the Marketplace inside the app open “SES Hospedajes” among the property's compliance items: the entry is there for properties whose country is Spain.
  2. 2Enter the arrendador code, establishment code, web service user name and password received when registering in the Sede Electrónica of the Ministerio del Interior, and choose the test or production environment.
  3. 3State the default payment type, whether the rooms have internet and whether to report reservations too.
  4. 4From the “SES Hospedajes” menu item press “Test access” to check the credentials, then send the day's partes and reservations.

Frequently asked questions

Are the communications sent by themselves at check-in?+

No: you send them from the SES Hospedajes page with a button, for the day you choose. At the daily closure the app warns you if a traveller who has arrived has not yet been reported.

What happens if the Ministry rejects a parte?+

In the list of submissions the communication shows as rejected, with the service's error, and the travellers go back to be reported: correct the guest form and send again.

What about the Mossos d'Esquadra and the Ertzaintza?+

Reporting to the regional police forces of Catalonia and the Basque Country is not yet in the app: from the Marketplace inside the app you can press “Notify me”.

In the same category

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