Galaxy HotelCloud
Artificial intelligence

You say it. Galaxy prepares it. You confirm.

A button on every page of the PMS opens a chat that knows the program and your property. It prepares the changes, shows you what changes and waits for your yes. In your language.

30 days free · no credit card · sample data already loaded

First setupAlt+A

We have 12 doubles and 4 singles. In low season a double is €90, a single €65, breakfast included.

Type a question…

Three helpers, one chat

From the first day to everyday work: the button at the bottom right of every page, or Alt+A.

Included
When the property is created

First setup

In a trial without sample data, or when you add a property, a conversation instead of forms: two questions at a time, with the summary building up beside it.

  • Room types and numbered rooms, dorms sold by the bed and pitches too
  • Low and high season prices and a weekend supplement
  • Breakfast, city tax, check-in and check-out times
  • A summary to check before the property is created
Included, with free requests
On every page

Assistant

It knows every page of the program: it explains how things are done, checks what is missing in the setup and prepares the changes for you to confirm.

  • Explains the page you have open, step by step
  • Tells you what is missing to get started and where to do it
  • Prepares settings, rooms, rate periods and prices, extra items
  • City tax from the town's regulation, with its source
Paid to the provider, per use
With the property's own key

AI agent

Switched on from the Marketplace with a Claude (Anthropic) or OpenAI key. It does everything the assistant does and also works on the data of the front desk.

  • Who is in house, who arrives, how many rooms are free, the folio of a room
  • Prepares check-ins, check-outs, room assignments and charges
  • With the permissions of whoever asks: everyone does only what they can do in the program
  • On property by property

What you can ask

To set up

  • “Add three triples from 301”
  • “Create summer 2027 with the prices of summer 2026 plus 5%”
  • “Parking costs €10 a night”
  • “Check-out is at 11”

At the front desk

  • “Who is in 104?”
  • “How many doubles are free on Saturday?”
  • “Check out room 212”
  • “Add two dinners to the Bianchi folio”

To learn

  • “What is missing to get started?”
  • “How do I move a reservation?”
  • “How do I issue an invoice?”
  • “Where do I set up payment methods?”

Nothing happens without you

The artificial intelligence prepares, the PMS checks, you decide.

  1. 1

    Tried first

    Every change goes through the rules of the PMS before it reaches you: something impossible never becomes a proposal.

  2. 2

    Before → after

    The card shows what changes, value by value, with the warnings you need to decide.

  3. 3

    You decide

    Nothing changes until you press “Confirm”, and only with the permissions of your user.

  4. 4

    All on record

    Every confirmed operation stays in the log, with the user and the fact that it came from the chat.

Guests' confidential data never reaches the AI: documents, dates of birth, tax codes and contact details stay in the PMS.

What it does not do from the chat

It does not delete or rename, does not create or cancel reservations, does not change the dates or prices of a stay, and does not touch users, roles, documents or numbering: for those it tells you where to do them.

Where the data goes

The first setup and the assistant work with our key and read only the setup: never guests, reservations or folios. The AI agent uses the property's own key and sends the chosen provider the questions and the data needed to answer: names, rooms, dates, folios. Guests' documents, dates of birth, tax codes, addresses and contact details are removed by the PMS first. The conversation does not stay on our servers: it lives in the browser tab.

Frequently asked questions

How much does it cost?+

The first setup is included. The assistant is included with a number of free requests. The AI agent uses the property's own key: you pay the provider, by use.

Can it make mistakes?+

Yes, like anyone reading a regulation or a request. That is why it saves nothing on its own: it shows you what changes and, for the city tax, the source to compare. And the rules of the PMS check every proposal before you see it.

Do I have to switch it on?+

The first setup and the assistant are already there, in the free trial too. The AI agent is switched on by an administrator from the Marketplace, with the property's own key.

Which language does it answer in?+

Yours: Italian, English, Spanish, French, Portuguese or German, with the names of buttons and menus as you see them on screen.

Try it with your hotel

30 days to see whether it suits you. No card, no commitment.