Galaxy HotelCloud
The hotel software you know, now in the cloud

Your whole hotel on one screen.

Planning, reservations, check-in, folios, e-invoicing, dashboard and a night audit that includes police and statistics reporting: Galaxy Hotel Cloud runs in the browser, with nothing to install and no server at the hotel.

30 days free · no credit card · sample data already loaded

The Galaxy Hotel Cloud planning: rooms by type and two weeks of bookings coloured by status
  • Nothing to install
  • Data in Europe, automatic backups
  • Compliance for 4 countries included
  • Interface in 6 languages
  • Multi-property

A module for every department, one program

From the front desk to the back office everybody works on the same data, each with their own permissions.

New

Hostels too: dorms sold by the bed

A 10-bed dorm is booked whole or one bed at a time, and the planning shows it bed by bed. Private rooms stay sold by the room, in the same property.

  • Single bed or whole dorm, each with its own price
  • Planning with one row per bed: drag the guest onto another bed
  • Upper and lower bunks and the guest's preference
  • Mixed, women-only or men-only dorms, with a warning
  • Availability in beds and housekeeping bed by bed
New

Campsites too: pitches, mobile homes and seasonal guests

Pitches are booked beside bungalows and mobile homes, in the same property. The price is per pitch plus per person, the site map shows who is on every pitch and seasonal guests pay in instalments.

  • Pitch + people + supplements (car, dog, electricity), by season too
  • Site map on your own plan: arrivals, departures and free pitches
  • Equipment and number plates on the stay; walk-ins checked in within seconds
  • Seasonal guests at a lump sum with instalments, presences and renewal for next year
  • Day visitors, security deposit and final cleaning for mobile homes and bungalows
What's new

The latest releases

Updates arrive on their own, with nothing to install. These are the latest features that entered the program.

Forecast comparison and bookings

The forecast tells whether you are ahead of or behind a year ago at the same date, and how much the last days added (pickup). A new page shows bookings taken, cancellations by channel, stays that never arrived and how far ahead guests book.

Group statistics

With several properties you read them all together: occupancy, ADR, RevPAR, revenue and payments of the group, and a table with the properties side by side, each with its change on the year before. One click opens a single property.

Channel manager and booking engine

Rates, availability and stop sales go out on their own to your website's booking engine and to the portals (Booking, Hostelworld, Airbnb, Expedia…), and reservations land on the planning with their code. With Madeep or with Channex, from the Marketplace inside the app: from €19/month per property.

Portugal: SIBA, VAT, taxa turística and INE

For Portuguese properties: the accommodation bulletins of foreign guests sent to SIBA, the VAT rates of the mainland, Madeira and the Azores with board arrangements split between accommodation and meals, the municipal taxa turística charged automatically and the monthly INE questionnaire already filled in.

All the features →

Your country's compliance, built in

It is not a separate module: it comes out of the data you enter at check-in. The country of the property decides which duties apply.

Alloggiati Web

Guest registrations sent to the State Police from the program, with the official tables of towns and countries.

ISTAT

Daily guest movement sent to your region's system (ROSS 1000, MOTouristOffice, Turist@t…) or a file to upload.

E-invoicing

FatturaPA XML generated from the folio, with several billing points.

Fiscal printer

Receipts and daily takings linked to the hotel's cashier.

Imposta di soggiorno

The Italian city tax, charged automatically per person and per night with the rules of your municipality: fixed tariff, price brackets or percentage, maximum nights, guests exempt by age or for a reason, with the summary for the return.

SES Hospedajes

Traveller registrations at check-in and reservation notices to the Ministerio del Interior (RD 933/2021), with the Spanish guest form.

Tasa turística

Where it exists (Catalonia, the Balearic Islands, municipalities in Galicia and the Basque Country) it goes on the bill automatically per person and per night, with the VAT of the accommodation: tariff and municipal surcharge, maximum nights, guests exempt by age or for a reason, with the summary for the self-assessment.

Fiche de police

Fiche individuelle de police for foreign guests: pre-filled from the guest card, signed by the guest on the tablet or on paper on arrival, with the register of the last six months for police and gendarmerie.

Taxe de séjour

Charged automatically per person and per night: municipal tariff or percentage of the price, additional taxes, minors and exempt guests, with the «registre du logeur» for the return.

Facture électronique

Invoices in the format of the French reform (CII, EN 16931 standard) with SIREN, electronic address and legal notes, deposited on the hotel's plateforme agréée through the standard AFNOR API; outcome and life cycle come back into the program.

E-reporting

Sales to private customers, added up by day and VAT rate, and the payments collected for services: the periodic reports for the tax administration, prepared from the documents issued and deposited on the plateforme agréée.

Factur-X

The invoice PDF carries the electronic invoice data inside: the customer reads it like any PDF and their accounting software imports it automatically. One file, also valid for the deposit on the plateforme agréée.

Supplier invoices

Electronic invoices from suppliers arrive from the plateforme agréée already read (CII, UBL, Factur-X): they are linked to the supplier and become a stock receipt without retyping.

INSEE survey

The monthly INSEE occupancy questionnaire already filled in from the stays: rooms occupied each night, arrivals and nights by country of residence, business share and accommodation revenue.

PTPortugalLearn more →
SIBA

Accommodation bulletins (boletins de alojamento) of foreign guests reported to SIBA from the program, by web service or as the file to upload on the portal; if the guest leaves early or stays longer, the new exit date is ready to send.

VAT

The rates of the property's area (mainland, Madeira, Azores) already on the items, and the VAT of half board and full board split between accommodation and meals as the law requires, on the folio and on the document.

Taxa turística

Charged automatically per person and per night with the rules of your municipality: rate, seasons, maximum nights, exemptions by age and by reason, on a line outside VAT, with the summary for the return to the municipality.

INE survey

The monthly INE questionnaire (IPHH) already filled in from the stays: guests who entered, guests who slept and nights by country of residence, rooms and turnover, ready to copy into WebInq.

In other countries Galaxy Hotel Cloud works as a complete PMS: local compliance is added from the Marketplace as it arrives.

Coming soon

What we are building next

The next integrations, in the order we are building them. From the Marketplace inside the app you can press “Notify me” on each one.

  • Hostelworld direct

    For hostels, the direct connection with Hostelworld, by the bed: alongside the channel manager, which is already there with Madeep and with Channex.

  • Door locks

    Keys and access codes issued at check-in and revoked at check-out.

  • Restaurant and bar POS

    Room charges from the points of sale of the departments.

  • More regional ISTAT systems

    SPOT (Apulia), Sinfonia Turismo SMART (Campania), Turismatica (Umbria), WebTur (Friuli-Venezia Giulia), STU (Trento) and ASTAT (Bolzano).

  • Spain: regional police forces

    Traveller notices to the Mossos d'Esquadra (Catalonia) and the Ertzaintza (Basque Country).

  • France: invoice statuses

    Refusing a supplier invoice and declaring the payment of issued invoices, sent to the plateforme agréée straight from the program.

PassportScan Cloud
Technology partner

Check-in in 10 seconds with PassportScan

Scan the document and the guest profile fills itself in: name, date of birth, nationality, number and expiry. Fewer mistakes on police forms, a shorter queue at the desk.

PassportScan is Galaxy Hotel Cloud's partner for document reading: native integration, included in every plan.

Coming from Galaxy Hotel for Windows?

Upload the DATIGH.mdb file of the program and within minutes you find rooms, room types, customers, rate plans, reservations and users with the same passwords in the cloud. You do it yourself, from Settings, as many times as you like.

How the move works →

Start in three steps

  1. 1

    Sign up

    Property name, country, e-mail and password. No credit card.

  2. 2

    Confirm your e-mail

    One click on the link and your environment is ready in a few seconds.

  3. 3

    Try it for real

    A sample hotel or hostel is already loaded: planning, folios and printouts to get your hands on.

For consultants and resellers

Become a distributor

Offer Galaxy Hotel Cloud to the hotels you work with and receive a percentage on everything they pay, for as long as they subscribe.

See how it works and apply →
  • A personal code and link: hotels sign up by themselves, with a 30-day trial
  • Commission on everything the hotel pays, for life, VAT excluded
  • Distributor portal: your customers, their expiry dates, your commissions
  • Several people of your company, each with their own access

Frequently asked questions

Do I need to install anything?+

No. Galaxy Hotel Cloud runs in the browser on PC, Mac and tablets. Updates arrive on their own.

Which languages is the program in?+

Italian, English, Spanish, French, Portuguese and German: every user picks their own. The sign-up and password recovery e-mails also come in the language you registered in.

Does it work outside Italy?+

Yes. The country of the property decides the compliance duties: in Italy Alloggiati Web, ISTAT, e-invoicing and fiscal printer; in Spain SES Hospedajes; in France fiche de police, taxe de séjour and facture électronique; in Portugal SIBA, VAT, taxa turística and the INE survey. In other countries you get the complete PMS without local modules.

What happens when the trial ends?+

You decide. If you subscribe you carry on with the same data; if you do nothing the environment is suspended and nothing is charged automatically.

Where is my data?+

In European data centres, with a separate database for every customer and automatic daily backups.

Can I manage several properties?+

Yes: several properties in the same environment, even in different countries, with users enabled for one or all of them and several billing points. Statistics are read property by property or all together, with the properties side by side.

Can I import my data from the old Galaxy Hotel?+

Yes, by yourself: in Settings → Import from Galaxy Windows you upload the DATIGH.mdb file of the program and within minutes the environment holds your data. You can repeat the upload until you go live; if you prefer, we do it together.

Does it handle hostels?+

Yes. Dorms are sold by the bed or whole, the planning shows every bed and private rooms live in the same property. In the free trial choose «Hostel» and you find a sample hostel already loaded.

Is it suitable for B&Bs and residences?+

Yes. You can start with a few rooms and hide the modules you do not need through permissions.

Does it handle campsites?+

Yes. Pitches live beside bungalows and mobile homes in the same property: price per pitch plus per person with supplements, site map, day visitors, security deposits and seasonal guests at a lump sum paid in instalments. In the free trial choose «Campsite» and you get a sample campsite.

Try it with your hotel

30 days to see whether it suits you. No card, no commitment.