Galaxy HotelCloud
PassportScan Cloud

PassportScan Cloud

Frame the document and the guest's profile fills itself in: name, date of birth, nationality, number and expiry. The app sends PassportScan Cloud the arriving rooms with the expected guests and brings every scan back onto the right stay. The police registrations and reports of your country start from the same data.

30 days free · no credit card · sample data already loaded

What it does

Arrivals ready in advance

From the PassportScan button on the Room board you send the arriving rooms with the expected guests, and the same happens at check-in. Whoever scans finds the reservation already there.

Changes sent by themselves

If after sending you extend a stay, change room or add a guest, the app sends it by itself in under a minute. A cancelled reservation is removed from PassportScan.

The scan on the right stay

The guest is recognised by their document, or a new profile is created, and becomes an occupant of the room. If another person is scanned onto the record of an expected guest, the first guest's profile is not overwritten.

A notice at every scan

With the call-back address pasted into PassportScan Cloud, at every scan or change PassportScan notifies the app, which reads that reservation straight away.

Call log

Every submission, read and call-back stays in the log for 14 days, with outcome and duration. Only administrators can read it, because it contains guest data.

How to switch it on

  1. 1In the configuration of your PassportScan Cloud account, generate the property's public key.
  2. 2In the Marketplace inside the app open PassportScan Cloud, paste the public key and press “Test connection”: if PassportScan accepts it, press “Save key”.
  3. 3Copy the call-back address shown under the key and paste it into PassportScan Cloud, in the Branch settings, under Callback URL.

Frequently asked questions

Do I need a PassportScan Cloud account?+

Yes: the property's public key is generated there. The connection with Galaxy Hotel Cloud is included in every plan.

With several properties, do I need a key for each?+

Yes. Each property has its own public key and its own call-back address.

If I delete a guest in the app, do they disappear from PassportScan too?+

No. PassportScan keeps its own copy of the guest and the deletion must be requested from PassportScan; in the app the link is removed.

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