Galaxy HotelCloud

Features

Everything a hotel needs, from the first enquiry to the accounting close.

What's newComing soon

Front desk

The planning is the heart of it: draw a reservation with the mouse, extend it, move a guest to another room even halfway through the stay.

  • Interactive planning: new reservation by dragging on a free row
  • Split room moves with the room history of the stay
  • Individual and group reservations with rooming list
  • Check-in and check-out in a few clicks, walk-ins included
  • Guest profiles with history, documents and a country-specific form

Sales

Rate plans, seasons, offers and contracts: the right price works itself out.

  • Rates by room type, occupancy and age bracket
  • Offers (7=6, minimum stay) and supplements
  • Contracts with agencies and companies
  • Availability by room type at a glance

Cashier and fiscal

From the folio to the e-invoice without typing anything twice.

  • Room folios, recurring charges, deposits
  • Italian e-invoicing (FatturaPA) and receipts
  • Fiscal printer and receipts
  • Guided night audit: closing, police forms and ISTAT on one page

Back office

The hotel's accounts are born from the work of the front desk.

  • Journal and chart of accounts
  • Billing points for several companies
  • Stock: warehouse, loads and unloads
  • Exports for your accountant

Departments

Housekeeping, maintenance and messaging talk to the front desk in real time.

  • Cleaning and room status, on a tablet too
  • Bed set-ups shown on the planning
  • Maintenance and out-of-service rooms
  • To-dos and messages with ready-made types
  • Guest e-mails with templates in several languages

Control

The hotel's numbers when you need them, not at the end of the month.

  • Dashboard with charts: occupancy, arrivals, departures and revenue
  • Guest statistics by nationality and origin
  • Occupancy, revenue and production reports
  • Front desk, kitchen and back office printouts
  • Users, roles and permissions by department
New

Hostels too: dorms sold by the bed

A 10-bed dorm is booked whole or one bed at a time, and the planning shows it bed by bed. Private rooms stay sold by the room, in the same property.

Try it free as a hostel
  • Single bed or whole dorm, each with its own price
  • Planning with one row per bed: drag the guest onto another bed
  • Upper and lower bunks and the guest's preference
  • Mixed, women-only or men-only dorms, with a warning
  • Availability in beds and housekeeping bed by bed
New

Campsites too: pitches, mobile homes and seasonal guests

Pitches are booked beside bungalows and mobile homes, in the same property. The price is per pitch plus per person, the site map shows who is on every pitch and seasonal guests pay in instalments.

Try it free as a campsite
  • Pitch + people + supplements (car, dog, electricity), by season too
  • Site map on your own plan: arrivals, departures and free pitches
  • Equipment and number plates on the stay; walk-ins checked in within seconds
  • Seasonal guests at a lump sum with instalments, presences and renewal for next year
  • Day visitors, security deposit and final cleaning for mobile homes and bungalows

Your country's compliance, built in

It is not a separate module: it comes out of the data you enter at check-in. The country of the property decides which duties apply.

ITItaly
Alloggiati Web

Guest registrations sent to the State Police from the program, with the official tables of towns and countries.

ISTAT

Daily guest movement sent to your region's system (ROSS 1000, MOTouristOffice, Turist@t…) or a file to upload.

E-invoicing

FatturaPA XML generated from the folio, with several billing points.

Fiscal printer

Receipts and daily takings linked to the hotel's cashier.

Imposta di soggiorno

The Italian city tax, charged automatically per person and per night with the rules of your municipality: fixed tariff, price brackets or percentage, maximum nights, guests exempt by age or for a reason, with the summary for the return.

ESSpain
SES Hospedajes

Traveller registrations at check-in and reservation notices to the Ministerio del Interior (RD 933/2021), with the Spanish guest form.

Tasa turística

Where it exists (Catalonia, the Balearic Islands, municipalities in Galicia and the Basque Country) it goes on the bill automatically per person and per night, with the VAT of the accommodation: tariff and municipal surcharge, maximum nights, guests exempt by age or for a reason, with the summary for the self-assessment.

FRFrance
Fiche de police

Fiche individuelle de police for foreign guests: pre-filled from the guest card, signed by the guest on the tablet or on paper on arrival, with the register of the last six months for police and gendarmerie.

Taxe de séjour

Charged automatically per person and per night: municipal tariff or percentage of the price, additional taxes, minors and exempt guests, with the «registre du logeur» for the return.

Facture électronique

Invoices in the format of the French reform (CII, EN 16931 standard) with SIREN, electronic address and legal notes, deposited on the hotel's plateforme agréée through the standard AFNOR API; outcome and life cycle come back into the program.

E-reporting

Sales to private customers, added up by day and VAT rate, and the payments collected for services: the periodic reports for the tax administration, prepared from the documents issued and deposited on the plateforme agréée.

Factur-X

The invoice PDF carries the electronic invoice data inside: the customer reads it like any PDF and their accounting software imports it automatically. One file, also valid for the deposit on the plateforme agréée.

Supplier invoices

Electronic invoices from suppliers arrive from the plateforme agréée already read (CII, UBL, Factur-X): they are linked to the supplier and become a stock receipt without retyping.

INSEE survey

The monthly INSEE occupancy questionnaire already filled in from the stays: rooms occupied each night, arrivals and nights by country of residence, business share and accommodation revenue.

In other countries Galaxy Hotel Cloud works as a complete PMS: local compliance is added from the Marketplace as it arrives.

PassportScan Cloud
Technology partner

Check-in in 10 seconds with PassportScan

Scan the document and the guest profile fills itself in: name, date of birth, nationality, number and expiry. Fewer mistakes on police forms, a shorter queue at the desk.

PassportScan is Galaxy Hotel Cloud's partner for document reading: native integration, included in every plan.

What's new

The latest releases

Updates arrive on their own, with nothing to install. These are the latest features that entered the program.

Campsites: pitches, site map and seasonal guests

Choose «Campsite» in the free trial: pitches with a composable price beside bungalows and mobile homes, the site map, quick arrival of walk-ins, day visitors, security deposits and seasonal contracts in instalments.

France: police form signed on the tablet

The foreign guest reads the fiche de police on the screen and signs it with a finger: no paper to print and file. The signed form stays in the program for six months, is reprinted with the signature if the police ask for it, then the signature is deleted automatically.

France: INSEE survey

For French properties the monthly INSEE occupancy questionnaire comes out already filled in from the stays, as PDF and CSV: rooms occupied night by night, arrivals and nights by country of residence, share of business guests and accommodation revenue.

France: supplier invoices

For French properties the electronic invoices from suppliers arrive automatically from the plateforme agréée: supplier, lines, VAT and due date already filled in, and one click creates the stock receipt. Receiving them becomes mandatory for every business on 1 September 2026.

France: invoices as Factur-X PDF

For French properties the PDF of invoices and credit notes is a Factur-X (PDF/A-3 with the EN 16931 data inside): the same file sent to the customer is the electronic invoice, and it can be deposited on the plateforme agréée instead of the XML.

France: e-reporting

For French properties the reports of sales to private customers and of payments are prepared automatically from the documents issued, period by period according to the VAT regime, and go to the plateforme agréée; a report already sent is corrected with a corrective transmission.

Spain: automatic tourist tax

For Spanish properties the tasa turística goes on the bill by itself, night by night, with the VAT of the room night: regional tariff and municipal surcharge (Barcelona), first 7 nights in Catalonia, low season and long stays in the Balearic Islands, exemptions by age and for a reason, monthly summary for the self-assessment.

Italy: automatic city tax

For Italian properties the imposta di soggiorno goes on the bill by itself, night by night, with the rules of the municipal regulation: fixed tariff, price brackets or percentage, limit of nights, ages of exemption and reduction, period of application, exemptions per guest and a monthly summary for the return.

France: e-invoicing

For French properties the invoice is generated from the bill in the format of the reform (CII, EN 16931) and goes to the hotel's plateforme agréée through the standard AFNOR XP Z12-013 API: checks, delivery, refusal and payment are read in the document register.

France: fiche de police and taxe de séjour

For French properties: the fiches de police of foreign guests ready to sign on arrival, with the register of the last six months, and the taxe de séjour charged automatically with additional taxes, exemptions and registre du logeur.

Now in German

German is the sixth language of Galaxy Hotel Cloud: interface, website, platform e-mails and the templates of the letters to guests. Every user picks it from their profile.

Now in Portuguese

Portuguese is the fifth language of Galaxy Hotel Cloud: interface, website, platform e-mails and the templates of the letters to guests. Every user picks it from their profile.

Hostels: dorms sold by the bed

Choose «Hostel» in the free trial: dorms are booked whole or one bed at a time, with a price per bed and per dorm, planning bed by bed, women-only dorms and housekeeping per bed. The sample data are those of a hostel.

Do-it-yourself move from Galaxy Windows

Coming from the Windows program, you upload the DATIGH.mdb file from Settings → Import from Galaxy Windows: within minutes the environment holds rooms, rate plans, contacts, reservations, folios and users with the same passwords. No assistance, no archives to send.

Public API for integrators

Booking engines, channel managers, POS and door locks connect with a key of the property created from the Marketplace: availability, reservations, guests, folios and events, documented in the Developers section.

Dashboard with charts and the “End of day” page

The home of the app shows occupancy, arrivals, departures and revenue with charts for the period. The End of day page brings together the closing, the police forms and the ISTAT transmission.

Interface in four languages

Every user chooses Italian, English, Spanish or French. The website, the sign-up and the platform e-mails come in the language you registered in.

ISTAT: direct transmission to the regional systems

ROSS 1000 / Turismo5 for thirteen regional portals, MOTouristOffice / Unicom for the Tuscan provinces and Turist@t for Sicily. The right system is proposed from the province of the property.

SES Hospedajes for Spanish properties

Traveller registrations at check-in and reservation notices to the Ministerio del Interior, with second surname, kinship and INE municipality on the guest form.

Marketplace of modules and integrations

In Settings you see what is included, what is active and what is coming. Integrations are set up per property and the country filters the compliance duties.

Guest statistics

Arrivals, overnight stays, distinct guests and average length of stay by nationality, country of residence or ISTAT origin, with the share of domestic and foreign guests.

Planning: book by drawing the bar

Press and drag on a free row: the bar follows the cursor and stops at the neighbouring reservations; on release the form is already filled in with room and dates.

Room move halfway through the stay

A stay can move from one room to another without redoing anything: the planning shows the segments and the stay panel the history of the rooms.

Coming soon

What we are building next

The next integrations, in the order we are building them. From the Marketplace inside the app you can press “Notify me” on each one.

  • Channel manager

    Booking, Expedia and the other portals: rates and availability out, reservations in.

  • Door locks

    Keys and access codes issued at check-in and revoked at check-out.

  • Restaurant and bar POS

    Room charges from the points of sale of the departments.

  • More regional ISTAT systems

    SPOT (Apulia), Sinfonia Turismo SMART (Campania), Turismatica (Umbria), WebTur (Friuli-Venezia Giulia), STU (Trento) and ASTAT (Bolzano).

  • Spain: regional police forces

    Traveller notices to the Mossos d'Esquadra (Catalonia) and the Ertzaintza (Basque Country).

  • France: invoice statuses

    Refusing a supplier invoice and declaring the payment of issued invoices, sent to the plateforme agréée straight from the program.

Try it with your hotel

30 days to see whether it suits you. No card, no commitment.